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"Touchbase's global experience in designing, deploying and consulting on contact centers has been invaluable in transforming our new stream of client and people information into intelligent decisions."
Andrew Herring
Toyota Financial Services (TFS)
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Partners
Touchbase works with the world's leading manufacturers
of Business Telephony, Contact Center, Messaging and
Data Technologies. By leveraging these established relationships
with leading vendors we are able to provide independent
and vendor-neutral advice to clients on their global,
regional and local technology strategies. Our focus
and absolute obsession is matching the best technology
solutions with our clients’ requirements. We carefully
select our Strategic Technology Partners based upon
their compliance with key criteria, namely:
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Their position in the global marketplace |
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Their investment in research and development |
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The resilience and performance of their technologies |
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Their commitment to Touchbase |
Cisco
www.cisco.com
Cisco is the worldwide leader in networking for the
Internet, providing a broad line of solutions for transporting
data, voice and video within buildings, across campuses,
and around the world. Touchbase utilizes Cisco's strength
of portfolio in four areas, namely, IP Communications,
Routing & Switching, Security and Contact Centers.
The inclusion of Cisco in Touchbase's portfolio allows
us to deliver across every aspect of our clients’
network and communications applications.
Genesys
www.genesyslab.com
Genesys is a leading provider of contact center software,
delivering hardware-independent, real-time customer
interaction solutions to many of the world’s largest
companies. As a leader in their field, Genesys are vital
to Touchbase by providing world class applications which
can enhance our clients contact center environments.
Microsoft
www.microsoft.com
Touchbase is a Microsoft Certified Partner. We have
a global team of qualified Microsoft Certified Systems
Engineers that specializes in the integration of applications
around the Microsoft platform.
Founded in 1975, Microsoft is the worldwide leader in
software, services and Internet technologies for personal
and business computing. The company offers a wide range
of products and services designed to empower people
through great software - any time, any place and on
any device. With more and more communications solutions
using Microsoft as their backbone, Touchbase's global
team of qualified Microsoft engineers deal with the
integration of multiple products to deliver one, cohesive
solution.
NICE
www.nice.com
In 2002, Touchbase became NICE's Global Gold Partner.
NICE Systems is a worldwide leader of multimedia digital
recording solutions, applications and related professional
services for business interaction management. NICE technology
allows clients to capture, evaluate and analyse business
interactions in order to improve business processes
and gain competitive advantage.
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If you'd like to get in touch and
find out how Touchbase can add value
to your organization, please click
on the link below.
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