HOME   |   NEWS   |   CAREERS   |   CONTACT US   |   LANGUAGES
Join our Team!            Client Online Support
About Us Challenges Case Studies White Papers  

"With our new virtual contact center our six locations can now act as one; call volumes and agent tasks can be spread across all sites as and when required, maximizing agent productivity and improving the customer experience."

Andrew Herring
Toyota Financial Services (TFS)

MOBILITY

TRANSFORMING AN ORGANIZATION’S FLEXIBILITY IN ALLOWING CHOICE TO WORK WHEREVER, WHENEVER AND HOWEVER

Businesses now realize that to maintain a competitive advantage and to retain their people they must provide an environment which allows them to operate effectively wherever they are. By providing your organization with the freedom to work anytime, anywhere and on any device you accelerate business velocity as business gets done regardless of where you are. Extending a rich communication experience beyond the desktop, making it available on any device, anywhere, and at any time improves the experiences of customers and an organization’s people by keeping collaboration flexible and constant.

There are three technology sets within Touchbase Mobility:

Wireless
Whether hot-desking or roaming within a campus environment, users need access to the same information and applications. With correct planning, access to wireless networks can deliver considerable cost savings over a fixed environment and when compared to mobile carriers.

Soft Phones
As an application running on a laptop or mobile device, a soft phone can take an extension with a person wherever they go with the ability to make and receive calls wherever connected to the corporate network. When integrated with access to a wireless network this produces significant cost reduction while improving the user experience considerably.

VPN
Virtual private networks are logically partitioned, private networks constructed over a shared or public infrastructure. They ensure traffic separation and privacy of data, either self-implemented or provided by a service provider. VPNs allow the organization to realize the cost advantages of a shared network without foregoing any of the benefits of a proprietary one.

« Back to top

Donovan Data Systems (DDS)
Production Resource Group (PRG)


If you'd like to get in touch and find out how Touchbase can add value to your organization, please click on the link below.

Contact Details
Request Call Back

Specialist Areas
Foundation Collaboration Mobility Customer Contact Business Intelligence Ongoing Optimization